We recommend that you spot clean with a mild soap and warm water using a cloth or soft bristle brush. Rinse soap off thoroughly and lay or hang dry do not dry with heat, do not submerge in water.

Adhesive lint brush rollers work great to remove lint, fuzz balls and dust as well.

For leather bags we recommend using leather conditioner to clean, protect and polish the bag. Please email or call customer service with any additional questions.

Of Course! On the back of most of our laptop cases and totes (non rolling styles only), there is a Ride Along™ Pocket. When zipped closed, this pocket can be used to store paperwork or other materials. When unzipped, your bag will slide over the handle of almost any rolling case to easily “Ride Along” with you wherever you go.

Yes. We have a Corporate Sales division at your service. Please contact corporatesales@solocases.com for more information or visit the Corporate Sales page to learn more.

At the bottom of every page is a PRODUCT REGISTRATION link.  Please click on the link and enter all of your registration information to safely register your product.  

SOLO warrants your product to be free from defects in materials and workmanship for five years from the date of purchase. The warranty covers only manufacturing defects and does not cover any damage caused by normal wear and tear, misuse, neglect of the product, or as a result of unauthorized repair. Incidental or consequential damages are expressly disclaimed. If the product fails during the warranty period due to a defect in materials or workmanship, we will repair or replace the defective part.

Should you require service to your SOLO product, contact us in the U.S. at  631-434-7070,
email customerservice@SOLOcases.com or in writing at
SOLO • Attn: Warranty Services
400 Wireless Blvd. • Hauppauge, New York 11788. 

If deemed appropriate, we will give you clear instructions on returning your product to SOLO for evaluation and/or repair. You must return the product, postage paid, to SOLO, together with your original proof of purchase and Return number. All repairs or replacements will be sent prepaid to an address within the 48 contiguous United States, state of Hawaii, the District of Columbia, and Puerto Rico via a reasonable shipping method. The issuance of a Return number does not mean the repair is covered by our warranty, that determination can only be made by a qualified SOLO technician. Shipping and handling fees are not refundable.The shipping company is solely responsible for any damage to your case incurred while in its custody. SOLO, at its option will repair the product or replace it with a comparable model, without charge. This product is not warranted for fitness of use for any purpose other than the ordinary use for which intended. There are no other warranties, express or implied, beyond those expressly contained herein. Any implied warranty shall not last beyond the period of this warranty; some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Liability for breach of warranty shall not exceed the actual purchase price of the product.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty extends only to the original purchaser/owner (or, in the case of a gift by the original purchaser-owner, to the recipient of the gift).